Our HIPAA Policy

Effective Date: January 1, 2025

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Introduction

Desert Willow Wellness, LLC ("we," "our," or "us") is committed to protecting the privacy and security of your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This policy outlines how we collect, use, disclose, and protect your Protected Health Information (PHI).

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1. What is Protected Health Information (PHI)?

PHI refers to individually identifiable health information that relates to your past, present, or future physical or mental health condition, the provision of healthcare, or payment for healthcare services. PHI can include information such as your name, address, date of birth, medical records, treatment history, and insurance details.

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2. How We May Use and Disclose Your PHI

We may use and disclose your PHI for the following purposes:

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a. Treatment

To provide, coordinate, or manage your healthcare services, including consultation between healthcare providers and referrals.

b. Payment

To bill and collect payment from you, your insurance company, or a third party for the services you receive.

c. Healthcare Operations

To support the day-to-day operations of our facility, such as quality improvement, training, accreditation, and administrative activities.

d. Legal and Regulatory Requirements

To comply with applicable laws, including reporting abuse, neglect, or other legal requirements.

e. With Your Authorization

We will obtain your written authorization before using or disclosing your PHI for purposes not described in this policy. You may revoke your authorization at any time in writing.

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3. Your Rights Regarding Your PHI

You have the following rights regarding your PHI:

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a. Right to Access

You can request to inspect and obtain a copy of your PHI.

b. Right to Amend

You can request corrections to your PHI if you believe it is incorrect or incomplete.

c. Right to an Accounting of Disclosures

You can request a list of disclosures we have made of your PHI, excluding those made for treatment, payment, or healthcare operations.

d. Right to Request Restrictions

You can request restrictions on the use or disclosure of your PHI. We will comply unless the information is needed for emergency treatment.

e. Right to Confidential Communications

You can request that we communicate with you using alternative means or at alternative locations.

f. Right to File a Complaint

If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services (HHS). Complaints can be submitted in writing to:

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Privacy Officer
Desert Willow Wellness, LLC
2950 E Ranchero Dr
Palm Springs, CA 92262

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4. Our Responsibilities

We are required by law to:

• Maintain the privacy of your PHI.

• Provide you with this notice of our legal duties and privacy practices.

• Notify you in the event of a breach of your unsecured PHI.

• Follow the terms of this policy until it is updated or replaced.

 

5. Changes to This Policy

We reserve the right to update or modify this policy at any time. Updates will be posted on our website at www.desertwillowwellness.com and will include an effective date.

 

6. Contact Information

For questions or concerns about this policy or your PHI, please contact:

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Privacy Officer
Desert Willow Wellness, LLC
2950 E Ranchero Dr
Palm Springs, CA 92262
Phone: (800) 939-0216